Matorbi offers multiple advertising options, including loyalty points promotions, email marketing, and
featured listings. These services are governed by our Advertising Terms and Conditions, which outline
pricing, policies, and guidelines for promoting products on the platform to maximize your product’s
reach and sales potential.
The feedback management tool is available in the Vendor dashboard, allowing you to review and
respond to customer feedback in real-time. This feature is governed by our User Feedback and Review
Policy to ensure interactions remain constructive and respectful, fostering a positive customer
experience.
Matorbi offers monthly training and support for new vendor, covering product listing optimization,
digital marketing, and platform-specific features. Our Vendor Support Policy ensures that every partner
receives assistance tailored to their growth goals, and our support team is available to help address any
concerns that may arise.
Matorbi provides easy integration options with social media channels and external websites. Vendor can
access these tools from the dashboard, in accordance with our Data Use and Integration Policy. This
feature supports broader visibility for your brand while maintaining data integrity and user privacy.
Transactions on Matorbi.com are processed securely via our integrated e-wallet system, following the
Payment Policy guidelines. Payments are credited to Vendor on a scheduled basis, with each transaction
encrypted and protected according to our Privacy Policy to ensure user data security and
confidentiality. Payment can be made via VISA, Mastercard, MTN Mobile Money and Telecel Cash.
Matorbi provides several business growth benefits, including lifetime access to our user base,
competitive pricing packages, unlimited product listings, an integrated e-wallet for smooth transactions,
and monthly support and training. Each of these services is subject to the terms outlined in our Business
Partner Agreement, which outlines the responsibilities and opportunities for Vendor on Matorbi.com.
Our Loyalty Points system is designed to enhance product visibility for business partners. When
customers earn loyalty points through their purchases, they’re encouraged to engage with featured
products. These points help maintain continuous promotion for your products, keeping them visible and
competitive in the marketplace.
Matorbi.com allows a wide variety of product categories, including electronics, fashion, home essentials,
Beauty Products, and more However, all listings must meet our Acceptable User Policy and adhere to
local laws and regulations regarding product safety, quality, and consumer protection. We encourage
businesses to maintain high standards for customer satisfaction.
To register as a Vendor, visit our homepage, select "Vendor Zone > select Become a Vendor on
Matorbi," and follow the registration instructions. All Vendors must comply with our “Terms of Service”
and “Vendor Agreement” to ensure transparency and quality for our customers. After verification, you
can list products, manage sales, and receive support to grow your business on Matorbi.com.
Matorbi.com is an all-in-one e-commerce platform providing a comprehensive marketplace for online
shopping and business growth. Customers can enjoy competitive prices and reliable services, while
business owners can sell their products, access marketing tools, and benefit from various support
services. Matorbi operates in compliance with applicable e-commerce regulations and user protection
standards to ensure a secure and fair marketplace.
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